FAQ


Octahealth is on a mission to fix the broken healthcare system of India

Octa Health is founded in 2020 by doctors, engineers, and data scientists, with one aim in mind: to transform health care so that every one gets the right treatment at affordable cost. That’s not a mission we can achieve alone. We are committed to working with providers, hospitals, insurance companies, schools and the universities to change how healthcare is practiced and treated in India.



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Insurance

OctaClub is an annual or quarterly membership plan that allows you to enjoy various healthcare benefits based on the plan that you are choosing.
At Octa Health we believe that ‘Robust Health is the key to Enhanced Productivity.’ Keeping in mind, the hassle and paperwork complications that organizations face while providing healthcare benefits to its employees, OctaClub membership plan is designed to guarantee a smooth experience. Our features include:

Fully digitized subscription, with no additional paperwork

Flexible modes of payment

Wide range of facilities that offer more than just health insurance

Extensive COVID-19 coverage

Equal benefits for OctaClub members and their families

OctaCare is a HealthTech platform that aims to revolutionarize healthcare services in India through large scale dissemination of healthcare plans at subsidized pricing. We are neither an insurance company, nor a broker agent.
At Octa Health, we provide two types of healthcare benefit plans, namely:

Education Protection Insurance: Healthcare plan for students and their families all across the country. This plan is mainly focussed on securing the wellbeing of students throughout their academic journey.

Health Insurance: Healthcare plan for employers, employees and staff of an organization under Group Insurance.

Group Insurance is a type of insurance plan whereby all individuals working under a company are covered by the same insurance plan. Every employer and employee avails the same benefits. Group Insurance is applicable for organizations with as small as 3 members and insures staff of large multinational organizations as well.
GoDigit is the authorised insurance provider for OctaClub members.
You can subscribe for OctaClub membership plan for the members of your organization from our website itself. Following your registration as our member, every individual of your organization will be sent emails with detailed information to onboard to our program. As an organization, OctaCare will authorise you to onboard your members to the chosen plan as well.
OctaClub membership plan is valid for all branches of an organization within the Indian Territory.
The only mandatory requirement to get OctaClub membership plan for your organization is your GSTIN. Without GSTIN, OctaCare does not provide membership to any organization.
Group Insurance is a type of insurance plan whereby all individuals working under a company are covered by the same insurance plan. Every employer and employee avails the same benefits. Group Insurance is applicable for organizations with as small as 3 members and insures staff of large multinational organizations as well.
Group Insurance is a type of insurance plan whereby all individuals working under a company are covered by the same insurance plan. Every employer and employee avails the same benefits. Group Insurance is applicable for organizations with as small as 3 members and insures staff of large multinational organizations as well.
GoDigit is the authorised insurance provider for OctaClub members.
You can subscribe for OctaClub membership plan for the members of your organization from our website itself. Following your registration as our member, every individual of your organization will be sent emails with detailed information to onboard to our program. As an organization, OctaCare will authorise you to onboard your members to the chosen plan as well.
OctaClub membership plan is valid for all branches of an organization within the Indian Territory.
The only mandatory requirement to get OctaClub membership plan for your organization is your GSTIN. Without GSTIN, OctaCare does not provide membership to any organization.
At OctaCare, we believe in providing hassle-free and smooth service. OctaClub members are free to choose a mode of payment of their choice. We accept payments through cheque; internet banking; credit, debit and MasterCard as well. The payments can be made on an annual or quarterly basis.
Yes, members of OctaCare benefit plans can upgrade to avail the same benefits for their family members as well. Their OctaClub membership plan extends to parents, siblings and children. Please note that any other relative will not be covered under the same plan.

Online Consultation

Your OctaClub membership plan covers unlimited doctor consultations for you and your family per year. The fair usage policy is as follows: You can use maximum 5 free online consultations per day per plan (includes all family members). You can use maximum 8 free online consultations per month per plan (includes all family members). Each family member can have 1 active doctor consultation at any given time. A consultation is considered active for 60 minutes
OctaCare has an associated network of more than 30,000 doctors who are specialised to provide services in different areas of healthcare. Members of OctaClub are free to avail consultation services of any of these doctors from within the network subject to condition of availability.
Yes, your OctaClub membership provides at least 20% discount on purchase of prescribed medicines.
Yes, your OctaClub membership plan provides up to 60% discount on the diagnostic tests prescribed by the doctor.
All members of Octa Club who have health insurance active cover can avail cashless hospitalization benefits under insurance company network hospitals.
Yes, your OctaClub membership plan covers emergency cases like COVID-19. Please refer to the COVID-19 section for more details.
Yes, OctaClub members enjoy equal benefits for pre-existing medical conditions as well.

Wellness and Nutrition

At OctaCare, we believe in all round wellbeing of a person. OctaCare works with a panel of highly trained wellness consultants to improve the health and wellbeing of its members. We conduct group sessions on our app with wellness consultants and live classes on yoga, meditation, zumba as well as therapy sessions on mental health to ensure that our members have a truly transformative and highly beneficial healthcare experience.
Your OctaClub membership plan includes one-on-one consultation with nutritionists to take care of your nutrition as well. According to your health data like age, weight, height and medical conditions, you can have your meal plan customised by our nutritionists.
Absolutely no. OctaCare looks after your total wellbeing and every wellness and nutritional consultancy is included in your plan. Enjoy the benefits of healthy living!

Covid-19

Yes, your OctaClub membership plan includes full COVID-19 coverage including post hospitalization costs.
Yes, your OctaClub membership plan covers every medical cost related to COVID-19 treatment. This includes cost of multiple COVID-19 testing, costs at isolation centres, hospitalization charges and cost of protective gear like PPE kits.
Yes, if the OctaClub member has upgraded his/her plan to provide OctaClub healthcare coverage for his/her family members, then they will receive the same benefits in case they contract COVID-19.
No, your COVID-19 coverage is already included in your OctaClub membership plan. You do not have to pay extra to avail these benefits.